cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3611 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 134378 Views
  • 243 replies
  • 11 kudos

Scalding hot battery in nest protect

I believe my Google Nest product to be faulty.I have installed the recommended Energizer Ultimate Lithium batteries in my 2x Google Nest smoke alarms.I have one alarm upstairs and another downstairs. They both contain fairly new batteries. The downst...

jmd23 by • Community Member
  • 341 Views
  • 8 replies
  • 1 kudos

Nest Protect bad decision

Dear Google/Nest team, Discontinuing Nest Protect puts lives at risk. I am one of the people directly affected. Because of hypersensitive hearing, I went without a smoke alarm for more than a week — until I found Nest Protect. It has been the only al...

Nest Protect WiFi settings

Online help says to change wifi settings for Nest Protect in Google Home, go to device settings and click on WiFi. There is no Wi-Fi option under the device settings for Protect in Google Home. I see no way to change wifi settings for Nest Protect us...

Nest protech keeps beeping

I have a nest protech that we had bought a couple of years ago. I just got around to installing it a couple of days ago. When I completed the setup I noticed it would keep beeping even though the battery tester said they were good. Did a health check...

Jamzalot by • Community Member
  • 393 Views
  • 3 replies
  • 0 kudos

wi-fi connection

I have 5 Nest Protect devices. They all started displaying the revolving yellow indicator. I can get a response from each of them from my router. I get no error messages. What is wrong?

Water Detector

Is there a compatible water sensor for the Nest Home System.

Capt29 by • Community Member
  • 1245 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot delete Nest Smoke Alarms from Google Home App

I have 10 Nest Protect Smoke alarms, all of which expired last month.I have replaced all of them.I cannot for the life of me figure out how to remove them from my Google Home app. I've moved them all to a new room called "Delete", to at least consoli...

Google upgrade Policy for nest protect Gen 2 detectors

Hello everyone,I have 6 GOOGLE nest smoke co deterctors in my home. As the systems have a limited lifespan of 10 years I knew that GOOGLE offered a special replacement/upgrade when one of the units would have to be replaced at end of life.Now I read ...

DeeGermany by • Community Member
  • 1316 Views
  • 2 replies
  • 0 kudos
to vote