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Nest Protect

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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 196 replies
  • 5 kudos

Disabling alarms on Nest Protect when away from home

I have 3 nest Protects. 2 cannot be reached without a ladder. Am concerned about how to silence a false alarm when I am away from my house or if it's only my house sitter. Can I disable an alarm remotely with my phone? Can the house sitter disable an...

stjoemike by Community Member
  • 1 replies
  • 0 kudos

Protect App Test status inconsistent

Hi, we have a lot of Protect Gen2 installed. All work and operate fine. Self Test also completes without issues. In the Nest App on IOS, one of the devices does only report Status on Battery, Sensor, Wireless - the two rows for Alarm and Speech are s...

OSC by Community Member
  • 0 replies
  • 0 kudos

changed WIFI name and can't connect

I had to change the name of WiFi and now the Nest Protect will not connect to new router. I have deleted the device from my app, reset the Nest Protect till I hear version name and wait the 5 seconds and it says ready. however, when I try to add devi...