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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3886 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 143610 Views
  • 243 replies
  • 11 kudos

smoke detectors won't connect in the nest app

Hi everyone, I can install my smoke detectors separately, but when I want to connect them, it doesn't always work. Error with connecting p013 or p024.The strange thing is that it works separately, but I only see 1 smoke detector in the app and not 3,...

Boegieboy by • Community Member
  • 98 Views
  • 1 replies
  • 0 kudos

Nest protect flashing blue in chiming noise

One unit starting chiming and flashing blue at 5:30am. No voice so not sure why it was doing this. I did have a humidifier and fan on in room, but humidify level was 45%.Please help

EdanK by • Community Member
  • 104 Views
  • 1 replies
  • 0 kudos

Expiration Date impact Nightly Promise?

I am a confirmed user of the Nightly Promise feature of Nest Protect. Brief GREEN Glow and I know all is well with alll 10 of my Nest Protects. Over time there have been occasions when I did not get the GREEN glow but rather a long duration circle of...

justsam by • Community Member
  • 94 Views
  • 0 replies
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How to Restore Your Nest Devices After Deleting the App

It’s okay — this happens more often than you think. Try reinstalling the Nest app and logging back into the same Google/Nest account that was originally linked to your devices. Your Nest Guard and other devices should automatically reappear once the ...

Resolved! Silence button broken

Hi all, Any help from this forum would be greatly appreciated.I have broken the silence button on one of my Protects. It seemed like tissue paper when I pushed it and my finger went straight through it, very annoying. It’s now out of warranty I guess...

Resolved! First Alert Sc5 battery

Hi allMy nest protects are expiring shortly and I’d like to replace them with battery first alert sc5. I’ve had a look online but can’t see a UK supplier and I can’t order directly from US website. Can anyone help pls?

Thops by • Community Member
  • 583 Views
  • 7 replies
  • 0 kudos

Resolved! Is the Protect "replace by" date precise?

I have four Nest Protects that will be expiring over the next couple of years. I know I need to replace them, but I would like to eek as much life out of them as possible. So I would prefer to wait until they expire before replacing. One of them will...

phk46 by • Community Member
  • 655 Views
  • 6 replies
  • 0 kudos

Goodbye to Nest Protect

The English voice used in Nest Protect alerts and tests was recorded by my sister.For me, and for many others who’ve lived with these devices, that voice has been a reassuring presence in the home. Every time the alarm runs a test, it’s her voice spe...

MATT39 by • Community Member
  • 161 Views
  • 0 replies
  • 0 kudos
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