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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 95814 Views
  • 243 replies
  • 7 kudos

Old units received from the Google Store

I ordered two units from the Google Store, expecting them to be manufactured at a recent date, to get at least 9 out of the 10 years of lifespan.I received items that were manufactured 4 years ago, that will last only 6 years. I tried to contact supp...

Protect cable connector

Hi, I need a replacement connecting cable as we have lost the one we had.Thanks

dang1 by Community Member
  • 135 Views
  • 2 replies
  • 0 kudos

Nest Protect 2nd Gen Yellow Ring Light

Hello all,have 5 hardwired Nest Protect 2nd gen devices installed……connected to Xfinity XB8 on the 2.4GHz banddevices will randomly display yellow ring light after ambient lighting sensor detects light changeapp shows all devices connectedoccasionall...

Mini1 by Community Member
  • 311 Views
  • 7 replies
  • 0 kudos

Chirp dmoke alarm

My gen 2 nest smoke alarm started chirping. I replaced the batteries with rechargeable batteries and it still chirped. When plugged in to power it seems to work. Will it only work with the lithium batteries? Or is my alarm bad?

Dwaine by Community Member
  • 127 Views
  • 1 replies
  • 0 kudos

Protect does not alarm on smartphones and tablets

Hi,I got 4 protect since over a year or so.I never got the alarm on smartphones or tablets of different family members.We only receive the "end of alarm" notification. And even that one is laggy - it comes minutes later.The protect alarm itself works...

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cottton by Community Member
  • 314 Views
  • 7 replies
  • 0 kudos

Nest protect alerts but then does not sound full alarm

Hello I’ve a bunch of nest protects which all claim to work and all pass the check up tests. however when we recently had smoke in the kitchen from a grill fire, the alarm said it was going to sound but then didn’t. We just had a yellow ring on the n...

Cxisbest by Community Member
  • 146 Views
  • 2 replies
  • 0 kudos

Nest app has no "+" (add device) icon

I have a Nest thermostat and the latest Nest app on my Iphone. All works as expected. I would like to add a Nest Protect I just purchased. I open the Nest app and see my house. That is, I see a green circle labeled "Home" with weather conditions disp...

jb507 by Community Member
  • 191 Views
  • 3 replies
  • 0 kudos

Deleted Gmail Account Used to Register Nest Protects

I purchased several Nest Protects about six months ago. I added them to the Nest app under my Gmail. I have recently deleted that Gmail account. I signed in to the app with a new email so now it doesn't know my devices.It wants me to add each device ...

Rob-p2c by Community Member
  • 606 Views
  • 17 replies
  • 0 kudos
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