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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2083 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 124329 Views
  • 243 replies
  • 11 kudos

Unable to Reset Nest Protect

Due to the silly April and May emails that Nest Protect has not been connected to the internet I decided to try to remove and add my Nest Protect 2nd Gen.Upon trying to do so I ran into issues, it would not connect.I got "This device (Hallway Nest Pr...

madejp86 by • Community Member
  • 226 Views
  • 3 replies
  • 0 kudos

Nest protect expiring

I have Google nest protect products installed in my 3 bedrooms and 2 in the hallway of my home. Today I received a notice from them on my Google home app that the devices are expiring 路‍I was shocked to see after researching this notification that t...

Replacement for Nest Protect

Have a Nest Protect under warranty. Contacted support several weeks ago as it was malfunctioning. They reset and said if it did not work I would get replacement. Hoping I could do that online, however when I get to "Contact Us" it says "something wen...

Nest Protect allegedly off line for all if April

I got my monthly email regarding Nest report on June 13. It tells me my Neat Protect was not communicating for the entire month of April ! Everything showed fine on last months email report and everything seems fine today. My end of life for this uni...

RC519 by • Community Member
  • 321 Views
  • 6 replies
  • 2 kudos

smart home integration

Hello Community and Google Nest Team,Is there any plan to enable Nest Protect Gen 2 to connect to other smart home applications again?In our new home, I would like to integrate 15 devices. The three test units I have work extremely well — this is by ...

Successfully got a refund for my Nest Protect devices!

Hey friends! I posted about my Nest Protect devices not working as advertised and attempting to get a refund as my return window had closed. My original post is locked otherwise I would update there. See: https://www.googlenestcommunity.com/t5/Nest-P...

harter66 by • Community Member
  • 292 Views
  • 1 replies
  • 0 kudos

Consomo anomalo batterie Nest Protect

Buongiorno, le batterie di uno dei miei Nest Protect hanno avuto un consuno anomalo, meno di 5 anni. Mentre gli altri comrpati prima sono ancora carichi. E' normale? E' capitato anche ad altri?Grazie

S_C by • Community Member
  • 216 Views
  • 3 replies
  • 0 kudos
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