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Forum Posts

Nest Connect can't find Wifi

Note to moderator: please don't close this thread after two days again, this is not our full-time job and because it's so frustrating we sometimes take a break for several weeks.One month into attempt to set up Next x Yale Lock. We factory reset ever...

Freestyle by Community Member
  • 33 Views
  • 1 replies
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Nest App asks to Re-Add Nest Connect

When trying to add my Nest x Yale Lock, it continually asks me to add a Nest Connect before proceeding, however I already have a Nest Connect on my app. It shows as active and connected to the wifi. I’ve removed the Nest Connect from the app and re-a...

Amgator by Community Member
  • 50 Views
  • 4 replies
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Nest x yale lock backwards

I have the lock installed fully, but it says it is unlocked when in the locked position, and vice versa.

Yom0m69 by Community Member
  • 39 Views
  • 3 replies
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Nest yale not waking up during installation

First step of connecting lock to Connect doesn't work. Instructions say " Press and hold button until lights pulse and lock Says its ready" but nothing happens so therefore I cannot connect the lock. Please help!

TaylorF by Community Member
  • 53 Views
  • 3 replies
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Nest Connect Setup Errors NA016

I can't connect my Nest Connect using the Google Nest App. I receive the same error each time, "The app is having trouble connecting to the assisting Nest product. Make sure you're close to it, that it's online, and your phone is connected to the sam...

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Zach3 by Community Member
  • 120 Views
  • 6 replies
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Resolved! Home alarm with google home

Is there a way to make the google home device as a home alarm brain??does google nest provide door sensors? is there a guide for doing it? thank you!

Eli2022 by Community Member
  • 115 Views
  • 3 replies
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Nest x Yale install fails - will not find assisting device

I have a hello, two gen 3 thermostats, three old indoor cameras and now trying to install the connect and subsequently the lock.installing connect makes me stand between a thermostat and the hello to make the assisting device search work. All good, b...

M-Y by Community Member
  • 171 Views
  • 4 replies
  • 2 kudos

SmartThings lock not visible in Google Home app

I connected a Kwikset Z-wave lock to SmartThings using the Aeotec hub. I can control it with the SmartThings app and with Alexa, but the Google Home app does not see it. I know that the SmartThings account is connected correctly because Google Home c...

cherie571 by Community Member
  • 140 Views
  • 9 replies
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App can’t find Nest Connect

Hi All,New system out of the box - Yale x Nest lock installed with initial code. Plugged in Connect and followed instructions but app can’t find Connect (so I can’t go to next step of app finding lock).The location is between wifi and lock, and I tri...

Freestyle by Community Member
  • 131 Views
  • 9 replies
  • 0 kudos