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Forum Posts

Nest Connect won't connect to WiFi

I have installed a Yale Lock with Nest Connect. Nest connect will not connect to WiFi. It is pluged in and inches from my Eero booster, (which I temp. put on 2.4GHz), I have done 3 factory resets on it, I have never had a problem setting up any other...

RcLorenzi by Community Member
  • 142 Views
  • 1 replies
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NEST x YALE Cannot edit, create passcode in NEST App

My Yale Lock Connect has been working for years. Recently it went Offline and since then I am unable to create a passcode. After doing all the troubleshooting I am actually able to do the initial set up. (Create Master Passcode and Guests from the lo...

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Nest Co0nnect Yale Lock No green light no Yellow light no answers

I have tried and done every thing suggested. Reset my wifi reset my phone all I get is a blinking blue light and then it stops after several minutes. No yellow light and no good info on what to do. No phone number for customer service. cant get my lo...

CBen by Community Member
  • 139 Views
  • 0 replies
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Tile products

I have a tile security app does it work with Google?

Yale lock with Nest Connect

I tried to install Yale lock for my new home. I installed one yale lock in my current home in Nest app.Now I add an new home in app and successful install the new nest connect, but when I tried to add new Yale lock, app can not connect to nest connec...

Nest Connect

I had the technician here today and all was working fine but when I tried to add a household member to the Nest Connect for the Yale Lock + Nest Connect, it said I could not use the primary account to add a household member. Therefore I tried to add ...

Nest Connect Will Not Setup

I set up my Nest x Yale lock successfully, but I cannot get my Nest Connect set up. When I scan the QR code and go to the next page, I get the error "you haven't finished setting up this Nest Connect but it's offline. Try again later." I've tried the...

BrewDog by Community Member
  • 690 Views
  • 5 replies
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6 digit code not there

There is no 6 digit code to connect my Yale lock. I tried all the different numbers on the back, but there is no 6 digit code like the instructions show. Help!

Nest Connect already connected error.

Trying to add lock, says nest connect is already connected. Does not show up in APP, so I cannot delete it and start over. Tried a factory reset of the nest connect, did not work.

gmh0867 by Community Member
  • 304 Views
  • 1 replies
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Need part for my Nest outdoor keypad

I have an older Nest doorbell-camera and the holder-frame for the keypad has broken, for the third time I believe. The pad is 3" and about 1" wide with the numbers 1-0 and a red moon at the bottom. How can I get another holder-frame for it?

jobrams1 by Community Member
  • 390 Views
  • 1 replies
  • 0 kudos