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Forum Posts

Nest detect stopped working

Hi,Couple of my nest detect stopped working, another 2 once replaced with the specific lithium cr123 energizer battery started working but other two no luck with new battery, hard reset not working as well. please advise

macshiva by Community Member
  • 8 Views
  • 0 replies
  • 0 kudos

Order more adhesive strips?

I am out of adhesive strips for my nest detect and need to replace one as the adhesive itself isn’t sticking to the door frame. How do I go about ordering more?

Zomgkateh by Community Member
  • 11 Views
  • 1 replies
  • 0 kudos

Device

How to see if you have any other device logged in to your phone

BONGZ by Community Member
  • 13 Views
  • 0 replies
  • 0 kudos

Nest Guard no longer finds any WiFi network.

Had it for a little over 2 years. Works fine, until all of a sudden it said it was offline within the last week or so. And nothing will work, I’ve tried holding the 5 and resetting it. I’ve tried resetting my router, I also use the google mesh networ...

Battle by Community Member
  • 19 Views
  • 0 replies
  • 0 kudos

Battery draining on Nest protect sensor

I replaced the battery in nest detect sensor in one room after I received an alert that the battery was low. Three weeks later, on the same sensor, I received the same message.

Barbara by Community Member
  • 40 Views
  • 5 replies
  • 0 kudos

Cable for Nest Guard

My puppy chewed through the Nest-supplies USB cable on my Nest Guard. I’ve tried replacing with two other USB cables but get a message in the Nest App that “USB Cable Removed” and I can’t turn on the alarm. I then tried a factory reset of the Nest Gu...

App freezing

Having issues connecting a new device. I go through the steps. Then when it goes to connect to another nest device to connect to the wifi system, it will freeze the app after 8 or 10 seconds. The wifi system is a nest system as well and functioning.

Dizzle by Community Member
  • 37 Views
  • 5 replies
  • 0 kudos

Nest detect offline - remote fix?

I am away from my house and nest secure is reporting one of the nest detect door units is offline. Is there a way to remotely reconnect/reset it? I’m not there to hold it’s button down for 10 seconds. Failing that, is there a way to turn off the ince...

Factory Reset on Nest Guard

We just bought a house with a nest guard and I’m having a hard time setting it up. I reset it by holding down the number 5 until it turned blue and said “hello”. When I use the app to try to set it up and find the device it says I have to return the ...