Nest doorbell (battery) WiFi issues.

[Iownanss]

Just purchased a new Google nest doorbell. Attempting to set it up but every time I try I get nothing but issues when it comes to connecting to my internet. I have Starlink and for some reason it just won’t connect. Tried to do it on my phones hotspot and it worked no issues. Any fixes for this?

[gmelanymelissa]

Hi Iownanss,

Thanks for posting in the community! I understand you're having issues setting up your Nest Doorbell (battery) to the Starlink internet service, especially considering it works perfectly with your phone's hotspot. Help is here!

Let's check the following:

• Compatibility: Your doorbell requires a 2.4 or 5 GHz network to function correctly. It's recommended to contact your Internet Service Provider (ISP) to ensure your current network is compatible. Refer to this article: Wi-Fi networks that are incompatible or aren’t recommended.

Keep me posted.

Regards,
Melany