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Forum Posts

Nest IQ outdoor camera hex tool

Hello @members. I have a nest. IQ outdoor camera that I am trying to unmount from the wall. I am missing the tiny tool to separate the base to get to the mounting screws. It appears that it is a tiny hex head screw requiring a female hex tool if I am...

Nest secure ending: what goes away on 4/8?

Exactly what is going to happen on 4/8? I've gotten several emails about Nest Secure ending on 4/8, but the exact picture is not entirely clear to me. This is so far what I gleaned from the emails:- Nest guard won't work- Nest Yale door lock won't wo...

sjlee by Community Member
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  • 1 replies
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Nest Secure Already showing offline

Nest secure is already not working for me. All devices went offline last night and I’ve tried several things to get it working but still nothing.

MoonWhah by Community Member
  • 35 Views
  • 0 replies
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Nest x Yale Lock won't add more guests

Hello! I am unable to add more than 10 guests to my Nest x Yale lock. When I select add a new family/guest, it says "You can only have 10 home entry only passcodes" when I know the limit should be 20. Any assistance with this?

Nest x Yale Lock not working correctly

We have been having issues with our Nest x Yale lock for the past 2 weeks. The lock would disconnect from the app and we factory reset the lock and changed the batteries and it worked fine for a few hours and then it would do it again. Being that we ...

Christinek by Community Member
  • 373 Views
  • 13 replies
  • 0 kudos

Yale Lock and Nest connect not showing up in Nest app

I was having issues with the keypad on my Yale Nest Lock being responsive. I rarely use the app, but when I opened the app to see if I could lock with that, I noticed it was not in the app anymore. I tried to factory reset, starting with the connect,...

Taylcc01 by Community Member
  • 174 Views
  • 4 replies
  • 0 kudos

Nest Detect functionality after 4/8

After Nest Secure support stops, will it be possible for Detect sensors to continue to offer Pathlight and open tones? I would think Detects could still connect to WiFi through a Connect or if Guard could continue to function locally to serve that pu...