Hello. My nest x Yale lock went offline today. The funny thing is that my mothers nest x Yale lock also went offline and she is in a different house with different network and different email account. For my lock, I migrated my nest account to google...
My Yale doorlock has worked fine with Nest Connect for over 3 years. First signs of trouble were tamper alarms occurring regularly without cause. It would work again after flipping a battery out and in, until the next alarm, days or weeks later. I tr...
Secure my device
The WIFI connection stopped working 2/28. The lite is green. I tried resetting and nothing works
Both Yale locks appeared offline on the app. I check my Wi-Fi router and the Connect barely showed signal, rebooted router, no the Connect doesn't show up at all on the devices list. I checked for MAC address filtering, etc, and all other devices are...
Power went out now the nest connect will not go green. It blinks blue and then goes off
Bought a house with nest yale locks. How do I set it up under my new owner account. I am afraid if I reset the locks I will lose access to entering the house. We are trying to contact the old owner to remove the locks from their account. If that happ...
After adding the product and connecting it to the wifi network. The app asks me to check connectivity with the nest unplugged but the light always turns yellow even when moving the nest in different locations (near or far from the modem or Yale it do...
In trying to fix connection issues with my Nest Doorbell, I disconnected my Next Connect. I thought it was what connected the Nest Doorbell to wifi, but I quickly was reminded that it connects the Nest X Yale lock instead... which was removed from my...
We upgraded our GFiber fiber jack and route to 6E over the weekend. All other devices connected fine, with the exception of my Nest Connect, which needs to be connected in order for my Yale x Nest locks to function. I have spent hours with Nest suppo...
