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Forum Posts

Nest app have problem connecting to nest connect

I have tried resetting the nest connect and Yale lock multiple times . Did factory reset also but it keeps saying the app cannot connect to assisting nest product with error T030. I looked at all other google help topics related to this . I am trying...

Sakthi1 by Community Member
  • 12 Views
  • 0 replies
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doorbell is off line

Do I have to disconnect the wires for 10 seconds to reset my door. I don't want a factory reset. I don't see a reset button.

Nest Yale Lock offline.

Hello. My nest x Yale lock went offline today. The funny thing is that my mothers nest x Yale lock also went offline and she is in a different house with different network and different email account. For my lock, I migrated my nest account to google...

Angie10 by Community Member
  • 139 Views
  • 1 replies
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Resolved! Yale x nest doorlock

My Yale doorlock has worked fine with Nest Connect for over 3 years. First signs of trouble were tamper alarms occurring regularly without cause. It would work again after flipping a battery out and in, until the next alarm, days or weeks later. I tr...

rmversluis by Community Member
  • 1061 Views
  • 3 replies
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nest connect stopped working

Both Yale locks appeared offline on the app. I check my Wi-Fi router and the Connect barely showed signal, rebooted router, no the Connect doesn't show up at all on the devices list. I checked for MAC address filtering, etc, and all other devices are...

Nick224 by Community Member
  • 578 Views
  • 3 replies
  • 0 kudos

New Home owner needs to change combinations on nest yale lock.

Bought a house with nest yale locks. How do I set it up under my new owner account. I am afraid if I reset the locks I will lose access to entering the house. We are trying to contact the old owner to remove the locks from their account. If that happ...

hommie12 by Community Member
  • 547 Views
  • 1 replies
  • 0 kudos

Nest connect. Problems when checking connectivity.

After adding the product and connecting it to the wifi network. The app asks me to check connectivity with the nest unplugged but the light always turns yellow even when moving the nest in different locations (near or far from the modem or Yale it do...

JonaD92 by Community Member
  • 597 Views
  • 3 replies
  • 0 kudos