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Forum Posts

My Nest x Yale lock goes offline everyday at the same time

Hello, I recently had to replace my entire Nest Security system (as we all have dealt with or are dealing with). This included purchasing a new Nest Connect so that my existing Nest x Yale lock would continue to work. Spoiler: it doesn’t function pro...

Jenknee80 by Community Member
  • 206 Views
  • 7 replies
  • 1 kudos

Resolved! Nest x Yale Constantly Going Offline

I recently purchased the Nest x Yale lock and it had been constantly going offline. I've tried to reset it, replace the batteries, more the Nest Connect, etc and NOTHING works. Does anyone have a solution or anything?

ohnayoung by Community Member
  • 339 Views
  • 7 replies
  • 0 kudos

Nest Connect help

OKAY, this is more about Nest Connect than Nest x Yale Lock, but when I do the wifi connectivity check even when I placed my nest connect next to the wifi its still showed a yellow light instead of blue. Tried to move on regardless, but at the room c...

User18 by Community Member
  • 143 Views
  • 3 replies
  • 0 kudos

Nest Yale Lock

I am starting to hate Next products. The Yale lock especially. My lock will work fine for awhile, then if there is any interruption in service, eg low battery's, disconnection etc, then nothing I do changes the Offline status except resetting the who...

jr20 by Community Member
  • 150 Views
  • 5 replies
  • 1 kudos

All sensors offline

I’m unsure if I have Nest Secure or Yale. All my sensors are offline. Cameras are working. It’s not the thermostat either. It’s just the sensors. I don’t want to delete and then can’t add them back. Can someone guide me through on how to fix the sens...

Sfruits by Community Member
  • 122 Views
  • 1 replies
  • 0 kudos

Yale Lock + Nest Connect + Nest Hello - connected but not?

So Im tying to reconnect my Nest Connect to the network. The Yale Lock and the Nest Hello are "connected" but when I try to add the nest connect, it looks for the nest hello to "assist with connection" but after 3 seconds or so it gives me a random N...

JOKALOMO by Community Member
  • 127 Views
  • 1 replies
  • 0 kudos

Keeps going offline

After reading all the issues and having mine go offline at least once a month and struggling to get back online. I’ve come to the conclusion that this is the worst product I’ve seen in a long time. Wish I could get my money back. I have nest doorbell...

Ketchnu by Community Member
  • 212 Views
  • 1 replies
  • 0 kudos

Nest connect flashing blue

My Google nest connect won’t work. I thought it was the Google door lock, which has been occasionally going off-line whenever it feels like it, and coming back on whenever it feels like it. I tried to work on that today when it was off-line, and then...

New Wifi and nest is a PIA

after getting a new wifi router and spending almost an hr getting our nest connect reattached (which involved removing it and readding it to my nest account). I'm now trying to reconnect my yale lock:-wouldn't work so I removed it and am trying to re...