I have my 2 Yale locks connected through Nest secure however due to the service is shutting down I got a nest connect to replace as the wifi router.i tried so many times to add the nest connect but it always showed NA013 and cannot connect that, whic...
Hello! I am unable to add more than 10 guests to my Nest x Yale lock. When I select add a new family/guest, it says "You can only have 10 home entry only passcodes" when I know the limit should be 20. Any assistance with this?
Hi! Now that some of you with Nest x Yale locks have switched from Nest Secure to ADT, what Nest x Yale functionality remains and what functionality have you lost? Similar to others, I haven't found any definitive information from Google on this topi...
A complete disrespect of time and horrific product design. Talk about over-engineering. An product barks out that lock is jammed with no way to reset this moronic behavior than to do a factory reset, only discoverable by a post from a user who was tr...
I've been unable to get any of my guest access codes working. I replaced the locks with brand-new locks, and I'm experiencing the same issue. When I add a guest, the auto-generated code doesn't work. If I change the code to a custom code, it also won...
We have been having issues with our Nest x Yale lock for the past 2 weeks. The lock would disconnect from the app and we factory reset the lock and changed the batteries and it worked fine for a few hours and then it would do it again. Being that we ...
I was having issues with the keypad on my Yale Nest Lock being responsive. I rarely use the app, but when I opened the app to see if I could lock with that, I noticed it was not in the app anymore. I tried to factory reset, starting with the connect,...
I just received my new Nest Connect (to replace the Guard). I am unable to add it to my Nest App.The error message NA013 (4.7) I received is NOT included in your troubleshooting guide. "The app is having trouble connecting to the assisting Nest produ...
My lock was working fine until I had to do a factory reset and re setup on my account. When I put the plate back on, it keeps clicking and not locking/unlocking through the app and keypad.i tried locking and unlocking manually and it’s moving smoothl...
Hello. I am getting this "Nest Connect is using battery power" notification on our Nest x Yale lock. The Nest Connect is plugged into the wall. We have tried unplugging and replugging.We have tried replacing batteries in the lock.We have tried resett...
