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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Nest connect error na023

I recently switched Wi-Fi carriers and have been trying to move all my nest items over.I have a Yale lock and I've been trying to connect my nest connect but I keep getting the na023 error.I've factory reset the device. I've turned Bluetooth off and ...

Defoster by • Community Member
  • 567 Views
  • 2 replies
  • 0 kudos

battery replacement cover

i broke my battery cover that goes to my yale lock model number ###### or ########### how can i order this part. thanks

nest connect stopped working

Both Yale locks appeared offline on the app. I check my Wi-Fi router and the Connect barely showed signal, rebooted router, no the Connect doesn't show up at all on the devices list. I checked for MAC address filtering, etc, and all other devices are...

Nick224 by • Community Member
  • 563 Views
  • 3 replies
  • 0 kudos

New Home owner needs to change combinations on nest yale lock.

Bought a house with nest yale locks. How do I set it up under my new owner account. I am afraid if I reset the locks I will lose access to entering the house. We are trying to contact the old owner to remove the locks from their account. If that happ...

hommie12 by • Community Member
  • 516 Views
  • 1 replies
  • 0 kudos

Google Home missing NEST functionalities for Yale Lock

Hello,First thing, We like the fact that you can click on the Lock icon in Nest and have options (Privacy Mode, Family & Guests, History) rather than a simple click that locks and unlocks the door in Google Home. The ability to create and manage Entr...

Samagoue by • Community Member
  • 337 Views
  • 1 replies
  • 0 kudos

Home alarm pin

Try to disarm my home alone with Google assistance but every time I ask to disarm my security system it asking me for a pin that I never set up because it's has a remote any knows where I can get it?

Tbee by • Community Member
  • 302 Views
  • 0 replies
  • 0 kudos

Privacy mode automation

Is there a way to set privacy mode on nest x Yale to turn on and off at certain times? Or is it only manual settings? It would be nice to set the locks to all go privacy mode at a certain time of night and turn off at a certain time of morning.

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