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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users that use Nest Hub Max as a Ran... Read more

Forum Posts

Recovery my Gmail

Hello sir I was a Google account- I used this I'd before few months in this mobile but now I can't sign I my account. Sir I lost my gmail account password I have recovery phone number is ###########.please recovery my account. Please send me reset li...

Nest Secure sunsetting email

Hello, I have been trying to figure out over the last month why I have not received my promotion email for the sunsetting of Nest Secure. I was told a month ago by 3 different representatives that the email would come and I would have to wait. Today,...

Obsesse by Community Member
  • 152 Views
  • 2 replies
  • 1 kudos

Offer nest secure

 I get an offer to get a new alarm system from ADT. I'm from the Netherlands and can't get the deal to work properly. I've contacted Google several times but they won't respond to me. Are here more people's with the same experience? Or have tips and ...

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Soutzen by Community Member
  • 243 Views
  • 7 replies
  • 0 kudos

Keypad not lighting up!

The keypad numbers are not lighting up on my Yale lock. I changed the batteries. That wasn’t the problem. I can open and lock the door using the app but with the keypad it’s not lighting up for my kids to unlock the door when they get home.

Temporary codes not working occasionally

Hi. I have had a Google Nest for more than a year with no issues. However, recently on 2 different occasions the temporary guest codes did not work. I physically went to the location to verify this on the 2nd time. The code was active in the app and ...

David1215 by Community Member
  • 168 Views
  • 5 replies
  • 0 kudos

2nd Nest Connect Not Connecting

I recently purchased 2 additional Google Locks with Nest Connects. I had no issue using the one we currently have for over a year but when I attempted to connect the additional Nest Connects they refused to turn green signifying that they are not in ...

Mkhan by Community Member
  • 127 Views
  • 3 replies
  • 0 kudos

Yale lock button not lighting up to add to Home

My Yale lock wont connect with erroe T26(4060),the button never lights up; I have tried every troubleshooting guide posted with no success.the button just lights up during the factory reset proccess.Bellow some of the step I followed.Reseted to facto...

Lucu by Community Member
  • 256 Views
  • 6 replies
  • 0 kudos

New house has Nest Security EA10

I just moved in to a house that already has Neat Secure system not activated yet but how do I get help connecting to it and all the devices…doorbell and outdoor cameras together with inside monitors