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Nest guard won’t setup after recent update

After a recent app update and outage, I began to reset and try to add my guard back to the app. It lets me scan the QR code and then says “getting nest guard ready”. Then does nothing . I’ve reset it, restored to factory defaults (which while pressin...

Jay813 by • Community Member
  • 84 Views
  • 1 replies
  • 0 kudos

Nest guard cannot reconnect to Wi-Fi after nest app update

I just downloaded the new iOS nest app update 5.67.0 and now my nest guard will not reconnect to the Wi-Fi. I have gone through the settings and rentered my Wi-Fi password and initially it acts as if it is paired, but then continues to say the nest g...

Patrick2 by • Community Member
  • 310 Views
  • 14 replies
  • 1 kudos

Nest Guard Offline

Nest Guard is offline, along with the Yale lock it connects to. However I can see it in the Google WiFi system with an OK connection status.

Tianshui by • Community Member
  • 214 Views
  • 7 replies
  • 0 kudos

Need help!!!

Desperate for help. Purchased a house with nest x Yale pick with the connect. Also have the nest thermostat. Was able to connect the thermostat And the nest connect in the nest app. For the life of me I cannot get the Yale like to connect in the app....

Nest Guard unable

Anyone else having problems getting Nest Guard to add to account through nest App I tried calling Google 1 hour conversation, informed me to call Spectrum (Internet) they were not helpful now back with Google. It was working prior.

tbluhp008 by • Community Member
  • 54 Views
  • 1 replies
  • 0 kudos

Google Nest Guard won't connect

SEVERAL people seem to be having problems getting their Nest Guard back online. Factory reboot: Nothing. Changed internet services: Nothing. I recognized I had the Netgear Nighthawk R7000 problem and took the suggested steps to remedy it. Nothing. Do...

Crob105 by • Community Member
  • 97 Views
  • 1 replies
  • 1 kudos

Different lock codes for different Yale locks - Nest

We were wondering how to set different codes for different locks around the house. For example, we have a Yale lock at the front gate, I would like to give a code for gardeners, exterminators, etc. So they can get into the backyard but not also have ...

atlas by • Community Member
  • 95 Views
  • 4 replies
  • 0 kudos

Yale X Guest Codes Not Working

My Nest Yale X Lock has been working well for my Airbnb. Yesterday, I added several codes for future guests - all with start/end dates/times. I maxed out the amount of codes I could add — 10, I believe. Then, the code of my current guest (with an end...

TMac by • Community Member
  • 88 Views
  • 3 replies
  • 0 kudos

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