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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Unlock a Yale lock on an automation schedule

I'd like to set up a schedule to automatically unlock a yale lock on a particular time and day. It seems the only action I can select is to lock a lock, I cannot tell it to unlock a lock. Is that a limitation at this time?

WildLarry by Community Member
  • 528 Views
  • 2 replies
  • 2 kudos

Yale Assure Lock 2 setup

My Yale Assure 2 lock will attempt to lock, fully extend the deadbolt but will keep trying to extend the deadbolt (clicking) until it gives an error. The deadbolt will still be fully extended and locked but the app shows it as unlocked. Additionally,...

thomasdf by Community Member
  • 514 Views
  • 1 replies
  • 0 kudos

Nest connect. Problems when checking connectivity.

After adding the product and connecting it to the wifi network. The app asks me to check connectivity with the nest unplugged but the light always turns yellow even when moving the nest in different locations (near or far from the modem or Yale it do...

JonaD92 by Community Member
  • 546 Views
  • 3 replies
  • 0 kudos

Lock won't connect anymore... issue during setup

In trying to fix connection issues with my Nest Doorbell, I disconnected my Next Connect. I thought it was what connected the Nest Doorbell to wifi, but I quickly was reminded that it connects the Nest X Yale lock instead... which was removed from my...

Screenshot_20250118_130347_Nest Instruction.jpg Screenshot_20250118_130430_Nest Connecting.jpg Screenshot_20250118_130318_Nest Error.jpg
DanKelly by Community Member
  • 701 Views
  • 6 replies
  • 0 kudos

Nest x Yale Lock passcodes don't work

I just installed a brand new Yale x Nest Lock to replace an old one that died. I cannot set a single passcode on the device once I connect it to my Nest account.Upon initial install, I can set a master passcode on the lock itself, but as soon as I li...

fredward by Community Member
  • 431 Views
  • 1 replies
  • 0 kudos

Google nest outdoor camera wire has corroded

my Google nest outdoor camera stopped working, when I took it down to inspect it, the wire has corroded. This is listed as an outdoor camera, but the wire has definitely not withstood the weather. does Google sell a replacement wire for the part clos...

Poni911 by Community Member
  • 359 Views
  • 1 replies
  • 0 kudos

Nest x Yale lock low battery unable to start

Next x Yale lock with low battery sign , we are unable to start it with 9v battery, the numbers light up, it says low battery but it does not let you put in a number. The voice sounds like it is static

Nest Yale Door lock no longer showing in Nest app

Our Yale Nest door entry codes recently stopped working on our Nest Yale door lock. When we looked on the nest app we discovered that the door lock product was no longer showing up. We tried a few things to troubleshoot the latest being a factory res...

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