02-05-2025 02:08 PM
I want to know only when one particular guest uses their code to unlock the door. I don't want a notification for others. Can I set that up? If so, how?
02-09-2025 01:58 PM
Hi hassellhughes,
Thanks for posting. I understand that you want to set up a notification for a particular guest that uses their code. Let me explain that this feature is not available, but if someone uses a pass-code or the Nest app to unlock the door, or if they use the Nest app to lock the door, the alert will display the name you gave that person in the Nest app, and you can check the history, which provides a quick overview of events that your lock detects throughout the day, such as someone locking and unlocking your door or putting it into Privacy Mode. You can tap a specific day to see a detailed list of all lock events.
Please let me know if you have more questions.
Best regards,
Jenny