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Update for Nest x Yale Lock and Nest Detect Users that use Nest Hub Max as a Ran... Read more

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Forum Posts

Nest Connect can't find Wifi

Note to moderator: please don't close this thread after two days again, this is not our full-time job and because it's so frustrating we sometimes take a break for several weeks.One month into attempt to set up Next x Yale Lock. We factory reset ever...

Freestyle by Community Member
  • 71 Views
  • 4 replies
  • 0 kudos

Nest Yale lock offline

On Sunday my Yale lock just randomly dropped offline. I have tried all troubleshooting with no luck. I have the Connect device about 3 feet away and have verrified it's connection to the WiFi. All of my WiFi devices are Google or Nest devices. ANy id...

MRBTE by Community Member
  • 236 Views
  • 26 replies
  • 1 kudos

Home migration problems

We migrated our Nest door lock into the Google home app, but now our old passcodes to unlock the door won't work. Is there somewhere in the Home app where we can fix this? We are still able to access our info in the Nest app but it will no longer let...

tmylesc by Community Member
  • 76 Views
  • 5 replies
  • 0 kudos

Nest Yale lock offline

My nest take lock suddenly went offline. I followed all the troubleshooting and it reconnected for a few hours then went offline again. Please help.

Annie3 by Community Member
  • 59 Views
  • 3 replies
  • 0 kudos

Missing setting icon on Yale Digital door Lock

Hey Yale digital lock is working fine through the nest app and manually at the door screen! The only thing missing is the setting icon on the door Yale digital screen! For some reason it is missing and I can’t reset my pin code! Please advise

Ish by Community Member
  • 73 Views
  • 8 replies
  • 0 kudos

Nest App asks to Re-Add Nest Connect

When trying to add my Nest x Yale Lock, it continually asks me to add a Nest Connect before proceeding, however I already have a Nest Connect on my app. It shows as active and connected to the wifi. I’ve removed the Nest Connect from the app and re-a...

Amgator by Community Member
  • 103 Views
  • 10 replies
  • 0 kudos

Nest x yale lock backwards

I have the lock installed fully, but it says it is unlocked when in the locked position, and vice versa.

Yom0m69 by Community Member
  • 53 Views
  • 3 replies
  • 0 kudos

Tags for Nest Guard

Hi, hope that somebody can help. The tags for Nest Guard are connected to an account. Now, when I deleted this account and try to connect the tag to the new account it is saying that it is connected to an other account. Since I cannot use this accoun...

Audey by Community Member
  • 104 Views
  • 14 replies
  • 0 kudos

Door position detection

Does the Yale Lock not have door position detection? I have auto lock on x1 Min, and j left the door open to carry items inside. I then noticed it auto locks while still open which could be bad if I slam the door closed while the deadbolt is out.

Bpostel11 by Community Member
  • 104 Views
  • 10 replies
  • 0 kudos