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Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Nest x yale hub max

I put nest x yale but i can unlock o lock with my nest hub max some help please thanks

Joan0411 by Community Member
  • 1 replies
  • 0 kudos

Google Doorbell (Wired 2nd Gen) with ADT+ Still Not Supported

Hi Google, 6+months later and now the prices are plummeting on your Gen 2 security devices. Your ADT compatible battery doorbell can't function in under 32F and even higher temps. What were you thinking making a device compatible with 1/3rd the US at...

Strypes by Community Member
  • 0 replies
  • 1 kudos

Google is a garbage company

Just want to say Google is a garbage company for choosing to screw everyone who got a nest Detect in order to partner with literally the most reviled home security company on the planet. ADT has more better business complaints than every other securi...

DonMickey by Community Member
  • 5 replies
  • 2 kudos

Connect AND Thermostats

For the last few weeks, my Nest thermostats have been randomly disconnecting for hours and days at a time. Hours on the phone with customer service and now I’ve just accepted that they suck and fail on a regular basis. They need to be manually reset ...

Nest connect not connecting when trying to install lock

My Nest Yale Lock worked great until recently. It went offline and have had no luck reconnecting it. While we are able to set codes manually, we can’t connect it to the app for remote unlocking. I’ve read the threads and tried everything from resetti...

HMc14583 by Community Member
  • 17 replies
  • 0 kudos

Nest Yale Lock not notifying which user unlocked door

When the door is unlocked by a passcode it is no longer showing me whom unlocked the door. For example, up until recently if i unlocked the door it would say Front Door unlocked by DAD. has there been a change in the software?

Jp3684 by Community Member
  • 1 replies
  • 0 kudos

Nest Yale lock battery drains in a day

Similar to other users, my Nest Yale lock battery drains in a day. I had a lock for 2 yrs and suddenly it starts the battery starts draining in a day. I contacted nest who has me do a factory reset and removal from the app. Did all that and no succes...

Dave77 by Community Member
  • 1 replies
  • 1 kudos

Resolved! Nest Yale lock

Like many others , I have an issue with the Yale lock batteries. Since the day one the batteries dusky hold charge more than a few weeks. My son didn’t share it with me as he didn’t use it at all . The customer service refused to help me with the war...

Imsg128 by Community Member
  • 5 replies
  • 0 kudos