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Ghome will not drop undetected devices

One_Human
Community Member

There are several answers on here about how things will drop off after 30 days. I have devices that are still on after more than a year. Pages and pages of unnamed devices.

What is the deal?

When are we going to get a simple delete button? I'm about ready to do a factory reset.

5 REPLIES 5

One_Human
Community Member

Forgot to post this;
There are some WiFi devices that still who up in the list on the app, in the grey-ed out zone. I would like purge them all (and get notified if any of them re-connect).

How can I do this

Eboogy76
Community Member

Yes, same Herr, so annoying. Love of baby Jesus...insanely complicated to delete anything, devices, rooms, speakers...so dang annoying...I should be making dinner but I've spent almost an hour trying to figure this out...my OCD and Anxiety is thru the roof.

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out and sorry for the delay. Check out this link and see if your other devices are still linked. If so, you can remove it from there. 

 

Hope this helps.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Best,

Juni