cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

The little pin doesn’t pop out to reattach the doorbell

lonsashom
Community Member

I recharged the doorbell and wanted to reattach it to the holder - however the little black pin doesn’t pop out - so the doorbell cannot be locked into position - any ideas? Why the little black pin doesn’t pop out and what can be done? Cheers 

5 REPLIES 5

CrunchTheApple7
Community Member

Hi, this happened to me too. They seem very temperamental and I had to get mine replaced under warranty

Same issue here.  This product isn’t holding up well after a couple of years of outdoor exposure.

Mckinlayross
Community Member

same here, so just get a replacement then I guess, not impressed

lonsashom
Community Member

Currently going through the warranty process - seems a real quality/build error - and it’s such a pain to exchange as based in Europe. But no other choice I’m afraid. Google please note this awful quality and build issue.

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

 

Thanks,

Archie