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ChromeCast no longer duplicates video from laptops to TV screen since Feb 22 2023

HienN
Community Member

Can insert a screen snapshot with error message :
No devices found

6 REPLIES 6

Jeran
Community Specialist
Community Specialist

Hey there HienN,

That error message can be pretty vague, so I'd be happy to help you figure this out. Let me just ask you a few questions to better understand what's happening:

  • What model of Chromecast do you own?
  • What color is the LED light on the Chromecast?
  • Are you able to cast from any other device, such as a tablet or computer?
  • What operating system are you using on the laptop?

For now, go ahead and follow the steps listed in this article to see if it helps. I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

HienN
Community Member

Hey Jeran,

Thank you for your reply.

.  My ChromeCast model is:

GA00439-US

https://www.amazon.com/Google-GA00439-US-Chromecast-3rd-Generation/dp/B015UKRNGS  but purchased at Best Buy long time ago.

.  It is white.

. Until Feb 22 2023 I was able to cast from the French TV networks such as France 2 or TF1 from my laptops onto the screen.  I was also able to cast occasionaly from my iPad onto the TV which is an old Sony.

.  On the laptops I have one in Windows 10 Prof 64 bits, one Windows 11 Prof (They are all Lenovo one hooked onto a docking station, another Windows 11 stand alone, and an old Dell laptop upgraded from Windows 7 Home to Windows 10 this one no longer eligible to be upgraded onto Windows 11.  All three of them and the iPad can cast from the sites onto the TV with the Chromecast named Dining Room.

.  From Feb 22 2023 this Chromecast device on my Home application of the Android cell phone it is grayed out and stayed at the Inactive state, I am no longer able to activate it again to use the 'Cast' function as before.

.  On the other hand a new ChromeCast device FIOS-Living-Room is active but works only for YouTube videos and nothing else as it was marked 'Only for specific sites'.

I tried Microsoft Wireless Adapter yesterday but the experience was worse. 

Thank you again and hope that the information provided will be of great help.

Wish that this community network messaging have besides the text formatting gives us instead of a link of emoj we can attach a screen snapshot or a small sized picture.

Best regards

Hien

Jeran
Community Specialist
Community Specialist

Hey HienN,

I apologize for the late response on this thread, and thank you for being patient! This thread must have slipped under the radar, so I'd be happy to help again if you're still having the same issue. In this case, I would go ahead and follow the troubleshooting steps posted by davidking in this thread


I look forward to hearing from you again, and if you have any other questions, please let me know.

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hiya HienN,

Do you have any more questions that I can address? 

Thank you,
Jeran

HienN
Community Member

Hi Jeran,

Thank you for your concern,  the issue was resolved with old PC hardware and a mixture of new software.  But it is too personal with too many different factors.
Thank you again,
Best regards

Jeran
Community Specialist
Community Specialist

Hiya HienN,

No problem at all! In that case, I'll go ahead and lock this thread in 24 hours. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,
Jeran