Chromebook screen cast freezing

[Zneel123]

When casting my Samsung Chromebook screen to Chromecast device, screen regularly freezes with audio still running. Any fixes?

[JenniferV]

Hello Zneel123,

Thanks for posting. Let's sort this out.

Quick questions: what type of Chromecast do you have? When did the issue start? Please make sure the Chrome browser is updated. Also, try to reboot your Samsung Chromebook, Wi-Fi router and Chromecast. 

Let me know how it goes.

Best,

Jennifer

[JenniferV]

Hi there,

It's me again. How's it going? Did you manage to get your device working?

Thanks,

Jennifer

[JenniferV]

Hey Zneel123,

I haven't heard from you in a while so I’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer