Chromecast Ultra won't setup

[ccuser812834]

I have new wifi so I was trying to get my Chromecast ultra set to the new wifi. I removed it from my Home app and did a factory reset.

Now when I go into home and add a device it won't detect the Chromecast. I don't see the Chromecast wifi in the list of available wifi networks and the Home app keeps asking what kind of device I am trying to setup. I have closed the Home app and done some more factory resets of the Chromecast and nothing is working.

[JenniferV]

Hello ccuser812834,

Thanks for reaching out and for doing some steps beforehand — I appreciate it! To cover all the bases, please manually connect to the Chromecast SSID. Here's how: go to the phone settings > Open Wi-Fi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set it up again.

Let me know how it goes.

Best,

Jennifer

[Jeran]

Thank you for helping out on this thread, Jennifer!

Hey there ccuser812834,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jeran]

Hey ccuser812834,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran