Chromecast bug with YouTube restricted mode

[Kateriine]

Hi, I rent a video on Youtube Premium but I can't play it on one  of my Chromecasts : it says restricted mode is enabled so video can't be played (such as here). I checked everything, no restricted mode is enabled. Any idea? (I think it's a bug)

Micrologiciel Cast 1.56.291998

The other Chromecast is working properly

Micrologiciel Cast: 1.56.281627

Might be the same issue as here but the solution didn't work for me. https://www.googlenestcommunity.com/t5/Home-Automation/Chromecast-error-with-YouTube-restricted-mode...

[JenniferV]

Hello Kateriine,

Thanks for reaching out. What type of Chromecast device do you have? Please reboot your Chromecast and clear the cache and data of the YouTube app. Resetting your Chromecast might also help. Here's a guide: How to factory reset your Chromecast.

Regards,

Jennifer

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Kateriine]

Hi, it's a 3rd gen. Anyway I sold it.

[Azarco]

Hi Kateriine,

We understand. We're sad to see you go and we hope we can make it up to you in the future. If you need assistance with any Google Home, Google Nest or Chromecast devices, feel free to open a new thread and the Community would be glad to assist you.

Also, please be advised that we'll be locking this thread if we don't hear back from you after 24 hours.

Thanks,

Alex