Chromecast built-in Android TV

[Villy2026]

My Android TV's Chromecast built-in is suddenly stopped working. My TV isn't showing in Chromecast built-in devices. I'm unable to cast anything and control it from Google home app.I tried most of the things but they aren't working l. Please help me fixing this problem.

[JenniferV]

Hi Villy2026,

Thanks for reaching out. Let's sort this out.

A few questions: when did the issue start? Are you getting any messages when casting to your TV? What's the make and model of the mobile phone you're using for casting?

Give these steps a try:

1. Unplug your TV, then plug it back in after 2 minutes. 
2. Uninstall and reinstall the Google Home app.
3. Reboot your Wi-Fi router.
4. Factory reset your TV. If you're not familiar on how to do this, please reach out to your TV manufacturer.

Best,
Jennifer

[Jeran]

Thank you for helping out on this thread, Jennifer!

Hey there Villy2026,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Muddi]

Hey Villy2026,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi