Chromecast for tv TalkBack disabled but still going.

[Patd72]

Have gone into setting and made sure TalkBack is disabled. But talkback doesn't stop.

[JenniferV]

Hello Patd72,

Thanks for reaching out and I'm sorry to hear about that. What model of Chromecast with Google TV device do you have, is it the 4K or HD? Please reboot your Chromecast with Google TV and try again. If the issue persists, perform a factory reset. Here's a guide: How to factory reset your Chromecast.

Regards,

Jennifer

[Patd72]

Hi Jennifer

Had to do a reset of unit. Just thought I let you know tried reboot etc. Last resort was reset. Ashame that their us know way of backing up your apps etc.

Kind regards 

Pat

[JenniferV]

Hi Patd72,

Thanks for sharing your thoughts about this. You can always send feedback about this via Google TV. Here's how. 

Also, could you confirm if it is working now after resetting the device? 

Best,

Jennifer

[Princesss]

Hi Patd72,

Chiming in-- have you had the chance to try the steps suggested above? Let us know if you have additional questions, otherwise we'll be locking the thread shortly.

Best,

Princess

[Muddi]

Hi Patd72,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi