My Chromcast was working properly until that something happen and Chromcast went offline. After many attempts to fix this was not successful. I decided to reboot to default factory setting an setup the device again. Setup was successfully device was activated and live. Unfortunately the Chromcast do only voice but no picture even if nothing to casting. I have follow all procedures as mention in different location but no way only voice and no picture…. I don’t know how can I fix this problem. Is the HDMI port defect, is the Chromcast defect ? How can I tested ? Hope somebody have an idea
Make sure that the Android, iOS device, or the Google Chrome browser is up-to-date.
Check proximity of TV to casting device (phone, tablet, or computer), and Wi-Fi router. Ideally, they should be less than 15 to 20 feet (4 to 6 meters) apart from each other, with one or no walls in between.
Reboot the Chromecast, casting device, and router.
Disconnect and reconnect the casting device from the Wi-Fi network.
Check if your device or laptop has a power saving setting. If it's enabled, disable it.
Plug in your Chromecast in a different HDMI port on your TV.
Plug it into a different TV screen if one is available.
