Sound changes

[Noa2]

I cant change how loud my chromecast is because my remote doesn’t do anything 

[JenniferV]

Hello Noa2,

Thanks for reaching out to the Chromecast Community forum! 

To confirm, is your device a Chromecast with Google TV? If yes, what model do you have, is it the 4K or HD? What's the LED status on your Voice Remote?

Try these steps:

1. Check for pending remote software updates. Go to Settings > Remotes and Accessories > Remote update > Continue. The remote might briefly disconnect during the software update.
2. Forget the Chromecast Voice Remote. Go to Settings > Remotes and Accessories > Chromecast Remote > Forget.
3. Pair the remote. Go to  Settings > Remotes and Accessories > Pair remote or accessory, then follow the instructions on the TV.
   Note: If applicable, you can also press the button on the Chromecast device for one second to start to pair.
4. Remove, then replace all batteries at the same time. Don’t mix old and new batteries. Don’t use lithium-ion or any other batteries with rated voltage above 1.5 V.
5. If the steps above don't work, perform a factory reset on your Chromecast dongle  and Voice Remote. 

Let me know how it goes.

Best,

Jennifer

[Jeran]

Thank you for helping out on this thread, Jennifer!

Hey there Noa2,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[JenniferV]

Hi Noa2,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks for lending a hand, Jeran.

Regards,

Jennifer