hromecast remote volume button not working

[akash2909]

Hi, i have been using the Chromecast from past few months but all of a sudden the volume button of Chromecast remote stopped working,i tried troubleshooting with resetting the remote , also changed to auto volume mode , as well as Chromecast option for volume from the setting, but none of them works.

All other button is working fine,only the volume buttons are not functioning, please help me resolve the issue

[JenniferV]

Hello akash2909,

Thanks for reaching out and for being a step ahead of us. If resetting the Voice Remote doesn't fix the issue, please factory reset your Chromecast with Google TV (4K or HD), then test again. Here's a guide: How to factory reset your Chromecast.

Best,

Jennifer

[Markjosephp]

Hello there,

Thanks for the help here, Jennifer.

@akash2909, I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — we'd like to make sure everything is working.

Regards,

Mark

[Muddi]

Hey akash2909,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi