Nest keeps going rouge

[Paddlingsarah]

Nest keeps switching the heating on in the middle of the night! When it’s set to a low temperature. 

[Mvonigus]

This is happening to me as well. My sleep setting is not to exceed 75 degrees yet every night at 4am the thermostat goes on and is set to 80 degrees. For the past 3 weeks since getting this device I wake up because it's so hot and manually turn the heat back down to 75 through the home app. 

[Paddlingsarah]

okay I worked it out, go in the cog wheel in the top life hand corner of the screen, and reset the list of activities, nest sense

home /away off

auto schedule off

time to temp  ready 

true radiant off

sun block on ready

leaf ready

i change mine to these setting and it works now, don’t know why but it works.

[Mvonigus]

Thank you. I'll give this a try! Fingers crossed. 

[MC63]

Yep we're in the same situation.  Nest is determined not to follow my schedule at all but is instead behaving like a night storage heater so the house is too hot whilst you're in bed but freezing during the early evening when you most need it.  I regret ever having bought a Nest.  It's actually using the heating for more than the 3 hrs per day I have my times set for on the schedule so not saving me money at all.  😞

[Paddlingsarah]

okay I worked it out, go in the cog wheel in the top life hand corner of the screen, and reset the list of activities, nest sense

home /away off

auto schedule off

time to temp  ready 

true radiant off

sun block on ready

leaf ready

i change mine to these setting and it works now, don’t know why but it works.

[EdwardT]

Hi folks,

Thanks for the update. We'd like to know more about this. Please fill out this form so we could investigate further.

Thanks,

Edward

[EdwardT]

Hi folks,

@Paddlingsarah, thanks for letting us know the steps that worked for you. Please observe it for now and let us know if anything comes up.

@Mvonigus and MC63, how's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

[Mvonigus]

I'm trying the suggested fix and will let you know after a few nights. We had one night where the thermostat did not go rogue since last week. Otherwise every morning at around 4:30 or 5:00am the heat goes beyond our setting. 

[EdwardT]

Hi Mvonigus,

Thanks for the update. Please keep us posted.

Thanks,

Edward

[Mvonigus]

No such luck. Heat came on at 4:30am 3 degrees above the scheduled 'comfort' setting. I took screenshots of everything in case there is a way to share. 

[PHX_Nester]

We are also having this issue as I have posted separately. 

[Markjosephp]

Hello folks,

Thanks for completing the form; we have received it. Soon, a member of our upper team will contact you all via email. So please continue the conversation there, as this thread will be locked within 24 hours.

I appreciate your assistance here, Edward.

Regards,

Mark