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No hot water

Johnny73
Community Member

Hi I have had the Nest for 4-5 years been fine but the last 2 weeks I am having trouble with hot water it isn't working the schedule is all set and has been for ages even after the app saying the water is on 3 hours still no hot water anyone got any ideas thanks

3 REPLIES 3

DragosC
Community Specialist
Community Specialist

Hi there @Johnny73,

 

Thanks for letting me know. Could you tell me please what you see in the actual thermostat's settings > Equipment > Continue > Bacteria prevention? Could you send me a picture from there please? 

AlexD
Community Specialist
Community Specialist

Hi, I wanted to check in. Do you need any further assistance? If so, make sure to let me know. 

AlexD
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.