@Thermostat is driving me insane

[BIGD2]

• My wife passed away suddenly on Christmas day due to hospital negligence leaving myself and kids in utter dispar..since then anytime I use the thermostat I constantly hear music playing and I do not know wee it is coming from..I don't know how to check and see if it is that causing something else to start...it was ok at first but now 7 weeks later am constantly tormented by it and am losing my mind ...does any1 know if there is a setting or something that is causing it? I do have Google echo and stuff but i cannot locate were it Is coming from plz help me not to lose myself since we kave lost so much already..

[Princesss]

Hi BIGD2,

Thanks for bringing this up.

Before we begin, I'd like to know first how your devices are set up. Could you please list down all Google Nest devices that are set up in your network? Please include if you have any Google Nest speakers and Nest devices so we can further check what's causing this to happen.

Feel free to respond to this thread.

Best,

Princess

[Jenelyn_O]

Hi there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Jenelyn

[Jenelyn_O]

Hi there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Best,

Jenelyn