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Air Quality Alerts are wrong and I can't turn them off!

Kaaji1359
Community Member

Google Home uses Purple Air for air quality alerts. For some reason, there's a Purple Air sensor around me that ALWAYS reads 400+ for air quality which always DAILY air quality alerts. Every other source (including Purple Air and GoogleMaps) shows 20-30 for my location. This has been going on for months! This sucks, because I would love to get accurate air quality alerts. 

(1) Please fix your air quality alerts to not use a completely unreliable service like Purple Air. The air quality alerts should not be over 370 points off, that's ridiculous. 

(2) I have TURNED OFF air quality alerts in the settings, yet I still get air quality alerts. Please make it so that turning off air quality alerts actually disables air quality alerts. 

3 REPLIES 3

Kaaji1359
Community Member

Thanks! I'll do that. 

Kaaji1359
Community Member

I reported the obviously incorrect Purple Air Sensor to Purple Air but I have not heard a response. 

 

Despite disabling air quality alerts on my Google Home, I still get DAILY alerts saying there are dangerous levels of pollution around my area. This single Purple Air sensor is showing 200-500 levels, when there are literally hundreds of other sensors in my area is showing 0-20. 

Google, there's two issues: 

(1) Why are you using a single incorrect Purple Air sensor when there are hundreds of other sensors in the area that all show safe and acceptable levels? Why skew towards the maximum sensor rather than take an average or median? 

(2) Why are you still showing me alerts DAILY on Google Home despite having turned off notifications. 

Thank you.