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Can't cast to Nest Audio - - Showing only Not Playing

dragonheart2024
Community Member

Hello Everyone first of all Happy New Year!!!

I have recently installed 6 Multiroom Speakers into a Google Home App - Speaker Group.  When I try to access the speaker group in Android I only get the settings, when I use apple, I am able to see the Speaker Group control page but this ony shows me the name and the status "Not Playing".  There is no volume control or possibility to start casting.  

If I use Spotify, on android or apple then I am able to see the complete network of devices and the speaker group.

How can I get on android the possibility to control the speaker group? also on apple ios.

many thanks

Dragonheart 🙂

1 REPLY 1

Princesss
Community Specialist
Community Specialist

Hi dragonheart2024,

 

Thanks for reaching out to the Community. Happy New Year to you!

 

Could you tell us how many Google Nest speakers are set up in your home that uses the same Wi-Fi network? Also, what's their distance from each other and your router? Let's make sure that these devices are connected on the same Wi-Fi network together with the phones you're using. Keep in mind that if you have a dual frequency connection, make sure to connect it to the right one (either 2.4 or 5GHz network). 

 

Keep me posted.

 

Best,

Princess