Google Hub 2

[medicdad73]

After only 8 months, the Hub will only show a G in dimmed light, there is no voice or anything. I talked to support and they had me rest it 20 times and told me to keep doing it till it works. Anyone have a better fix, since now I have a paperweight? 

[JillG]

Hi @medicdad73 

I would suggest giving support another chat. If the device is still under warranty they might be able to replace it.

[Muddi]

Hey medicdad73,

Sorry to know about your Google Nest Hub. I appreciate JillG's help here. Could you tell us where you purchased your Nest display? Also, what country are you located in?

Looking forward to your response.

Cheers,

Muddi

[medicdad73]

I got it from the Google store online in the United States 

[Muddi]

Hi there,

We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Cheers,

Muddi
 

[medicdad73]

Filled it out

[Muddi]

Hey medicdad73,

We got the form you've submitted. We send you an email about your concern and let's continue through that channel.

Cheers,

Muddi