04-24-2023 11:57 AM
Hello I know other user are having similiar issues but it seems most of the posts are locked. Anyway for the past few months ive noticed my google home speakers and displays are all slow to respond almost as if I have too many connected as if they are having trouble communicating or finding the answer to my question or command. I have google nest wifi with one point. All devices are within a few feet of the router or point. I have two hub displays one is a google nest hub (2nd gen) a the other is google nest hub max. I have two minis and the wifi router and point. I factory rest everything and it seemed to speed it up for a day or so. It is really frusterating andnmakes me want to go throw them in the garbage snd just get Alexa! I heard one user say the newest update is ehst caused this slowness.. do i have too many devices connected?
04-24-2023 12:01 PM
We have 4 Nest Hubs, a Nest Hub Max, and a Nest Mini, and get pretty immediate responses.
04-24-2023 12:03 PM
Ya something is going on with mine it used to work great i dodnt pay attention right away but i feel.like it happened shortly after hooking up the nest wifi
04-24-2023 02:54 PM
This is only my own anecdotal observation, but it seems that a lot of the posts in this forum about issues with performance are from customers with Google Nest mesh Wi-Fi.
We haven't had to use them, but maybe these topics on Google Nest Help will be of some use:
"Troubleshoot W-Fi and connection issues for Nest products:
https://support.google.com/googlenest/answer/9239960
"Fix your Google Nest Wifi or Google Wifi network":
https://support.google.com/googlenest/answer/13151717
"Troubleshoot wireless interference":
https://support.google.com/googlenest/answer/9276282
"Set up Google Wifi":
https://support.google.com/googlenest/answer/7183148
04-28-2023 12:20 PM
Hello everyone,
@MplsCustomer, thanks for your assistance.
@Alyoop25, I'm checking in to see if you still need help. Please tell me if you have other questions or concerns. I want to make sure you're all good now.
Best,
Lovely
04-28-2023 12:29 PM
Yes there is still a significant lag after giving a command or asking a question.
04-29-2023 02:57 PM
Hey Alyoop25,
If you haven't already, please try to do a 2-minute power cycle on your entire network and Google Home devices. Here's the guide:
Let me know how it goes.
Thanks,
Lovely
05-02-2023 04:14 PM
Hello again Alyoop25,
I want to see if you've tried the steps above. I'd be glad to hear from you, so please tell me if you are still having issues.
Cheers,
Lovely
05-03-2023 04:52 PM
Hi Alyoop25,
It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.
Best regards,
Lovely