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Itunes family group not working on mini gen 2

jwattscool
Community Member

Today I switched from an individual Apple music account to a family group, and now my minis don't recognize that I have an Apple music account even after I signed into it while setting it up.  UGH!!  Please help!!  I only got these speakers so that I could listen to music, and now I can't do that.

1 REPLY 1

JenniferV
Community Specialist
Community Specialist

Hi jwattscool,

 

Thanks for visiting the Community.

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

 

We hope you were able to get the help you need but if you're still having trouble, you may try to unlink and relink your Apple Music account and reboot your Nest Mini. Also, please visit this support website article for more info.

 

If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Thanks,

Jennifer