Nest Hub gen 2 reboots

[cmillar6]

My brand new Nest Hub gen 2 spontaneously reboots every 2 to 3 days. I've already hard rest it, does the same thing.

Device is only two weeks old

[MplsCustomer]

@cmillar6 

That seems quite strange.

You could try contacting Support starting with this link to see if it needs to be replaced:

https://support.google.com/googlenest/gethelp

[Juni]

Hi folks,

Thanks for the help MplsCustomer.

Hi cmillar6, thanks for posting. I know how it feels when something isn’t working as it should, so let’s get this resolved. A few things: do you have another Nest Hub 2nd gen? If so, could you try to switch power cords and see if it will make a difference? Also, is this how you did the reset to your Nest Hub 2nd gen?

Looking forward to your response.

Thanks,
Juni

[Princesss]

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

[Princesss]

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess