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Nest mini stops playing after one song

Anshur138
Community Member

My nest mini stops playing after one song even after having YouTube premium and when I give same command through my android it works fine . It only happens with my custom playlists and supermix 

5 REPLIES 5

Johnharper1
Community Member

The easiest way to fix your Google Home or Nest device problem of stopping music after a few seconds is by factory resetting the smart speaker or display and setting up the device again via the Google Home app.

Already tried but nothing works 

Juni
Community Specialist
Community Specialist

Hi folks,
 

Thanks for the help, @Johnharper1
 

@Anshur138, thanks for reaching out. This is not the experience that we wanted you to have, let me help you out. A few things: is this working before or this is the first time that you are playing yout customer playlists and supermix? If it was working, were there any recent changes made before the issue started? Do you have another Nest Mini? If so, is the issue happening on that one too? Are you still using the original power cord? 

 

You can do a sequential reboot. First, unplug your Nest Mini for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal. Also, try to move your Nest Mini near the Wi-Fi router and observe if this will make a difference.

 

Looking forward to your response.

 

Thanks,

Juni

Anshur138
Community Member

I just purchased my 1st nest mini few days ago and i noticed this problem couple of days ago before that i never used custom playlists and i came to find that this problem only happens when it's connected to my phone through yt music app and if I disconnect it and try the same command it works fine,btw it doesn't bother me much.

Overall i am satisfied with my nest mini .Just few minor bugs which gets fixed after rebooting and sorry for any grammatical mistakes because English isn't my first language.

Juni
Community Specialist
Community Specialist

Hi there,

 

I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.
 

Regards,

Juni