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No wifi mini

Nickwhiggins16
Community Member

Got new wifi and mini won’t connect

tried unplugging

changing wifi on iPhone to Google home

 

 

4 REPLIES 4

Muddi
Community Specialist
Community Specialist

Hey Nickwhiggins16,

 

Thanks for sharing details about the issue, and apologize for the late response. 

 

I know how challenging it can be to not have a working device when needed. Please note that Google Home/Nest speakers and displays can only remember and connect to one network at a time. I suggest that you reset your device first before connecting  it to your new network. Visit this link for the steps on how to reset your speaker.

 

Let me know how it goes.

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey Nickwhiggins16,

 

I wanted to check in and see if you saw Muddi post? Please let me know if the link was helpful or if you are still having trouble, as I would be happy to assist from here.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Nickwhiggins16,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Nickwhiggins16,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake