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Something went wrong, try again in a few seconds still happening

Harkoym
Community Member

Since about three weeks ago, every time I want to run a routine by voice command I get the glitch "Sorry something went wrong.. try again in a few seconds". Everything worked properly for years until then.

Read about a solution having to create a new device group for every device, other is to change the router. In my case using the same since more than a year. 

I have 27 devices connected around the house and I don't wanto have to reconfigure everything again. 

Since it's a new problem that happens to several users Google should find a solution that doesn't require hours of reconfiguration tasks from users nor buy a new device to fix it.

Need solution right away

Thanks

 

8 REPLIES 8

rjbrus3
Community Member

Just posted about the same thing. I've had the same router for a few years now, but my ISP just switched on IPv6 for my area. Thinking it has something to do with it. My Nest hub just started doing this same thing.

Bnivek
Community Member

This has been happening to me too the past week or so. I’ve rebooted my router multiple times, wiped and re-added my speakers, and deleted and redownloaded the Home app. Eager to hear of any fix. 

Harkoym
Community Member

Hi!

I think that I might found a solution:

my ISP suggested to change my router's wifi channel. 

So I did it, changed from channel 11 to channel 6 and now the glitch seems to be gone. At least for the last 12 hours.

Here is a tutorial on how to do it 

https://www.urtech.ca/2020/10/how-to-find-the-best-wifi-channel/amp/?gclid=Cj0KCQjw08aYBhDlARIsAA_gb...

Please let us know if it works for you too.

 

 

rjbrus3
Community Member

Thanks for the suggestion! Unfortunately, I tried all the 5GHz channels that my router has to offer (my Nest Hub is connected to 5GHz), and the issue persisted. Disabling IPv6 fixes the issue for me, but I would prefer to keep this function on.

Bnivek
Community Member

Agreed with rjbrus3. The only way I was able to get everything working was by disabling IPv6. I’d been having a few other issues on my Android TV and that seemed to resolve them as well. 

Muddi
Community Specialist
Community Specialist

Hi folks,

 

Thanks for sharing details about the issue here. We appreciate all the users who take time to update this thread and share the steps that help them fix the issue. Looks like it has something to do with the current updates on your router where IPv6 was activated. 

 

For other users still having the same issue, please try disabling the IPv6 settings on your router. If it still doesn't work, let us know so we can assist you further.

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hi folks,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi