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Terrible delay with 2 nest audio pair with tv.

Mobi
Community Member

When i pair two nest audio with tv, there is more than 1s delay. "Group delay correction" didnt work at home. I bought the 2nd nest audio is  to set up the stereo. Now, it doesnt work at all, wasted my money. I saw this problem has happened since last year, how come it is still not fixed. 

1 Recommended Answer

Muddi
Community Specialist
Community Specialist

Hey all,

 

We appreciate all your feedback. As mentioned in my previous post - we do not recommend using your Google Home/Nest devices as an external speaker for TV, especially when playing video. We're always looking for ways to improve, and rest assured that all your feedback will be forwarded to the team.

 

We also recommend sending feedback using your devices by following the steps on this link. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Cheers,

Muddi

View Recommended Answer in original post

155 REPLIES 155

Justwingit14
Community Member

Having the same issue with Samsung series 7 tv. Has this been resolved yet 

DSA
Community Member

Disconnecting the dongle, which also felt a bit warm to the touch (which was weird since it had only been on for a few minutes when the screen started to black out at times)..

 

But disconnecting the dongle (from the power source) and allowing it to cool down did the trick for me. The bug asn't returned, yet.

 

Though connecting the speakers, making groups and trying to communicate it with the google chrome tv dongle still has many bugs, issues, which gets increasingly frustrating.. The remote is also poorly designed and you might want to add some layer on top of the batteries to keep them more secure, as they tend to shift quite easily ans then no longer make a connection 🤦

Tomorrow I'll have some time on my hands and will factory reset everything, delete the home app and all that data, if possible that is. Then reinstall everything again and try and connect everything together once more.

 

If it keeps malfunctioning after that I'm either gonna return it to the shop for being defective or try and resell somewhere else.

I'm starting to believe that older analogue audio systems paired with the discontinued audio dongle by Google would have been a much better option. 

DSA
Community Member

I may have found the solution.. I'm not a 100% certain that it's completely synced now, but if there's still a delay it's barely noticeable.. At least with YouTube and Netflix!

 

First go to settings-->system-->about, then click the 'Android TV OS Build' several times until it says 'Developer mode enabled'.

Then go back to system and enter the developer options menu. I've changed the 'Logger buffer sizes' to 'Off' but '64k' seems to work too. Standard it was set on 4m which is just way too high..

 

While in the developer settings, change the 'Window animation' and 'Animator duration' to 0 and put the 'transition animation' to 0.5x as putting it to 0 can make some menu's buggy.

I'm still testing out the other options to see if there are more improvements to be made.. But my 2 audio speakers seem to be finally synced in stereo to my google chromecast tv dongle..

johnat531
Community Member

Hi, DSA -- Thanks for getting back to the community on your discovery. When you indicate that we should go to settings, are you talking about my smartTV settings? OR, are you saying, "open settings on Google Home" or indicating "the Google Speakers' settings"? 

Thanks for providing context in advance!

DSA
Community Member

Oh, sorry! I was talking about the google chromecast tv dongle settings specifically. Though you can do the same to your android phone and it wouldn't suprise me if you'd be able to enter developer mode with an android smart tv.

 

I'd just google the specific tv (or brand, they usually use the same procedure for different products) and see if there's a way to enter developer mode.

 

Good luck! Do make sure to not randomly change stuff in the developer settings, if you're unsure it's better to just google what said function does. 

johnat531
Community Member

Terrific! Thanks for the extra instructions. 

DSA
Community Member

Let me know if it works for you! I think the logger buffer size is the biggest culprit.. Phones have it set at 256k standard those have most likely much better hardware than the dongle/average android tv.. Mine was set at 4m by default..

And the logger buffer size seems to be constantly running collecting the amount it has been set too, I'm guessing by lowering it you free up some processing power. But the logs/data it collects is used to sent to "logcat", which probably makes crash reports to google less accurate/relevant.

 

Lowering/disabling the animation/transition/animator speeds just makes it much more fluent and faster..

I do still need to reconnect the speakers everytime I shut down the tv.. Which probably can be fixed as well since it does remember the remote without much problems..

 

Let me know if you/anyone else makes any more progress! For me, 2 audio speakers are fully synced in stereo to my google chromecast tv dongle.. No latency at all!

NestorP
Community Member

Thanks but didn't work for me - no change. I have 2 Maxes paired with one connected via aux to a TV powered by a Chromecast with Google TV. The latency is huge for the pair. 

DSA
Community Member

Do you have the chromecast google dongle? The one with Bluetooth and a remote?

 

If so, you could try connecting both speakers to eachother in stereo and then pair that group to the Bluetooth dongle..

Otherwise I'm not sure what could work with your set up 😅 I'm really not that tech savvy so I'm already really happy I finally got it working myself 

gentakojima
Community Member

Partially worked for me on a Phillips One TV from 2019, using Android TV. Specifically, turning off the buffer setting (by default was set to 256k) made the delay much less noticeable, but it's still like 200ms behind the video. It's tolerable for some content but still subpar.

DSA
Community Member

I currently have mine at 65k, together with all the Window animation and Animator duration stuff at 0..

Also make sure your tv itself has no delay you might have previously set up..

 

But certainly the developer menu has some interesting options worth exploring.. 

Ozelito
Community Member

It worked for me!! 👏👏 First I did try with 1 Google nest audio and later with paired 2 Google nest audio, no delay! 👏👏 Checked ok with Netflix, thanks!!

satranlove
Community Member

Thanks I did this. But do I need to reboot the pair and reconnect it again ? Still there’s no luck 

Larochie
Community Member

Same problem, it’s unreal bad. Google should not advertise that this function is a substitute for a home theatre, if they do. 

Sadgooogleuser
Community Member

Another one experiencing the same thing.

 

if anyone at google reads this, fix your marketing, or your product. 

you guys usually do better

Hemil
Community Member

Same here.. I was sure I could somehow manage by creating a group and connecting one Bluetooth device(to correct the delay instead of the direct casting option). The device is connected but if I want to play audio in the group, I have to deal with the bloody delay..! Money is all wasted. Google is supposed to be a software company..! Instead it's a disappointing company.! They could easily fix it with the update on the Google Home app, but I don't think they care enough.!

KKNISHEV
Community Member

The same here with two Home Max in stereo pair, set logging buffer to 0 on Android TV doesn't help.

NestorP
Community Member

Out of interest, are you using Bluetooth to link Android TV to Home Max? (I'm using an audio lead from the TV and experiencing very long delay).

KKNISHEV
Community Member

I tried to use all options with the same result - delay always 1-2 seconds:

- builed Bluethooth Android TV -> Bluetooth stereo pair

- UGREEN Bluetooth 5.0 Transmitter in AUX -> Bluetooth stereo pair

- builded AUX Androind TV -> AUX Home Max in stereo pair mode

Without delay working only in separate mode without stereo 😞

Hemil
Community Member

Same here..

NestorP
Community Member

Thanks - missed that. I've posted my own update (as reply to OP) that the delay is now gone with a new TV (w/Google TV) and Bluetooth.

Braxton
Community Member

Please tell me there's a fix for Samsung TV with this.

Jmcta14
Community Member

No solution found. I split the pair. Wasted my money buying 2. Google has known the issue for something like 2 years with no attempt to fix

nestonpalmtree
Community Member

Ok Google, now I think the delay shrank from 1 second to 0,1 seconds? Now they work way better as bluetooth-connected computer speakers, but still it's growing pretty annoying the longer you watch, while half your mind is focusing on the delay -- is it there? no? no, yes. yes, definitely, **bleep** you.

You think your improved from 1 sec 2 1ms? With no change?'

It seems there was a firmware update in May? Now I just stumbled on this major improvement by accident. Would be great for if the update release infos told something about what they have fixed, and notify when an update has been done.

The bluetooth connection still seems unstable though, the signal keeps on  disconnecting every once in a while, 2 or more times a day without any explanation

But yeah, the delay is only around 1ms now for me

No, actually 100ms, as in 0,1 seconds.

Have no resources to actually measure it though

ryangnguyen
Community Member

As of today, I've got two Google Nest Audio speakers intended for my PC. The delay issue still exists when the speakers are in paired mode and it is definitely noticable on PC (lips not syncing with sound is unbearable!). There are two ways the issue can be fixed by the developers. 1) Google needs to have a firmware update that takes advantage of their advertising as it is currently said to be Bluetooth 5.0, there are other Bluetooth speaker pair systems that have no delay because of its BT 5.0 specs. Why can't Google do it too? 2) Windows and/or Mac should allow its users to select two audio outputs given that BT 5.0 can have multiple devices connect via bluetooth but...can't...output... multiple devices? Make it make sense. It's 2022 and both of these issues can be solved by companies with a quarter of Google's revenue. Please someone, just help us out. Leaving this comment with a quote: "You've got to start with the customer experience and work back toward technology - not the other way around." -Steve Jobs

Amen.  How many terrible experiences and well thought out comments need to be posted here before Google takes corrective action?

NestorP
Community Member

My problem is solved but a few variables changed together: 

- Originally I had Chromecast w/Google TV --> TV --> Home Max pair via aux cable. Terrible delay.

- Now I have a new TV with Google TV built in. The Bluetooth is better so I use it to drive the Max pair. The delay has gone.

Could be

- new TV
- change to Bluetooth
- firmware update (haven't tried for quite a while)

So, draw your own conclusions but a datum anyway. And I'm very pleased to have it working - the stereo Maxes sound awesome.

Keo85
Community Member

Same here, 2 Google audio pair with Google TV, terrible lag, it is really frustrating after buying a pet off Google nest mini to connect to the TV…. 

Google if you don’t have the hardware, don’t offer it to work not properly. 

 

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for visiting the Community.

 

Sorry to hear about this experience. Could you please tell more details about this set up? Has this been an issue ever since you start connecting your devices to your TV?

 

Best,

Princess

Yes, it never worked properly for all of us. Tried every workaround I could think of. Just read the comments l, you will see hiw bad this is. Because of this I stayed with Samsung and ditched Pixel 6. As many others here, I had mistakenly thought that Google would have mastered the technology it sells. 

My problem returned on Bluetooth. Basically, if you pair Google Home devices you can't use them as TV speakers because the delay is terrible. 

Keo85
Community Member

Hello, everything began when I pair two speakers as a stereo working with a new sony tv, the lag is about two seconds and it becomes horrible to use them, when it works just one using bluetooth everything is fine, working two speakers as stereo are not working propertly. 

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for all the info you've provided. Connecting the Google Nest speakers and use it as a speakers to your TV is not an ideal set up. 

 

How to correct group playback delay

  1. Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Chromecast, or speaker or display.
  2. Cast music to the group that's playing out of sync.
  3. Stand between the out of sync speakers (or as close to in between as you can) and adjust their volume levels so you hear them both playing at about the same level.
  4. Open the Google Home app Google Home app.
  5. Touch and hold your device's tile.
  6. Tap Settings and then Audio and then Group delay correction.
  7. Move the slider to the left or right until the audio sound in sync.

Note: For many devices, the inherent delay is extremely short, so group playback will be in sync without any additional adjustments. Do not adjust the group delay correction unless you notice a consistent, significant delay. The group delay correction setting only affects group playback. This setting will have no effect when casting to a single speaker or TV. A device’s group delay correction setting will be applied to all the groups that the device is a part of. If you connect a Chromecast or Chromecast Audio to another speaker or TV, the previous group delay correction setting might be incorrect. Make sure to reset it to "0" delay again and listen to see if additional correction is required.

 

Hope this info helps.

 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hi folks,

 

I hope we were able to answer your question with the info provided by @Princesss. If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.

 

Cheers,

Muddi

Mokibobi
Community Member

Guys, I just read the comments above a little bit. Obviously a lot of them says group delay corrections is not gonna help with the ridiculous delay of 1-2 seconds.

 

Personally, I bought two nest for stereo effect to cast music on my laptop. Stereo via Bluetooth is the issue here. Would you guys be able to fix or advice ways to solve this? 

Hi,

Well, the answer is that using Nest speakers as TV speakers is "not an ideal setup". That's not really an answer...

Many of the users (me included) in this thread purchased the speakers for this specific use. The speakers have been advertised as "home theatre" speakers and also advertised on pictures together with a TV.

So, the issue still persists. I.e. the speakers cannot be used as home theatre speakers because of the 1-2 sec delay.