09-26-2024 03:21 AM
Since a couple of days my smart lights by Adurosmart don't work anymore through the Home App. I can see them in the App, they also show the actual status, with a delay. But control from the App (and through voice commands) in not possible
All the other devices are working, so it looks to be a problem with either Adurosmart services or Google's services. Tried unlinking account and linking it again. Cleared cache on the Google app. Tried turning off and on my phone. The lights work when I control them in the Eria app itself. Is there a service between the two that's not working maybe? When I want to sync my devices, Google says it also syncs the Adurosmart devices. But it says my phone is not available (Galaxy A9)
I've tried all the "usual" tips and tricks without luck.
Anyone any idea or is it just a waiting thing to see if Google fixes it's issues later?
09-29-2024 05:50 PM
Hi ArjanAMS,
Thanks for posting in the community!
I'm so sorry to hear that you're having trouble controlling your Adurosmart lights with Google Home or voice commands. Don't worry; I'm here to help! Just to get started, I'd like to confirm some details with you. Can you please help me answer the next questions?
In the meantime, if you have more questions for me, feel free to reply to this post. I'll be happy to assist further!
Best regards,
Nery.