Cant remove foorbell from base need contact info to activate my doorbell

[Mrscholic5]

Cant remove doorbell from  base 

[Brad]

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Are you the original owner of this doorbell? If so, you can remove it from the app and add it back in as long as you have access to the QR code, which will make it easier to add it back in when ready to do so. Please let me know.

Best regards, 
Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad