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Google Home see no Netflix under videos and therefore cannot be linked to Google assistant

Nebojsa35
Community Member

Hi,

I recently bought samsung galaxy s21 and I cannot get google home to see Netflix when I go on settings and under videos there is no Netflix only google photos (see attached screenshot). Therefore I cannot link it to google assistant and use voice commands. Apart from that, Google Home and Netflix works well I can cast Netflix on TV and everything else. If its of any relevance, I am using Netflix through one of my friends and therefore Netflix account is completely different from my google account. Can you please help. I tried everything. Reinstall Home, Chromecast, cleared cashe of all apps, turn on and off and everything else... My old samsung galaxy s7 had no such issues under the same circumstances.
 
Thanks for help!
4 REPLIES 4

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear about the frustrations that you're having with the Google Assistant, I'm happy to help. 

 

I would suggest visiting our Google Assistant Forum and writing to them there as this is a question that they would be able to help answer. 

 

Please let me know if you have any further questions.

 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS