Hi Saranyansrid,
Thanks for posting. I'm sorry to hear about the issue you are experiencing when logging in to the Google Home app with your new Pixel 9 Pro. I appreciate the steps you've already taken to try and solve this. Don't worry; help is here!
Could you please provide a screenshot of the "Can't connect" error you are receiving?
In the meantime you can try some steps for this situation:
- Clear App Cache and Data: Apps accumulate cached data that can sometimes become corrupted and cause issues.
- Check App Permissions: Ensure the app has the necessary permissions to access the features it needs. Sometimes, restricted permissions can prevent an app from working correctly.
- Check Your Internet Connection: Many apps require an internet connection to function correctly. Verify your Wi-Fi or mobile data connection is strong and stable.
- Restart Your Device: A full device restart can clear temporary glitches, refresh memory, and resolve conflicts.
Please keep me posted.
Best regards,
Jenny
