cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

I am trying to connect google home app to google tv via chromecast.

Ross123456
Community Member

I am trying to connect google home app to google tv via chromecast. Whenever I get to the ppint where the tv shows "connected" the home app is still trying to connect and never progresses. The google temote is working fine, but I am unable to connect via google home app.

2 REPLIES 2

Rusell
Community Specialist
Community Specialist

Hi Ross123456,

 

Thank you for posting in the community. I'm sorry to hear that you're trying to connect the Google TV via Chromecast. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions.

  • Is there any error message in the Google home app? 
    •  If so, what did it say?
  • What's the TV brand and model?
  • How far is the streaming device from the Wi-Fi router?
  • Where are you located? (Example: Apartment, School, Hotel, etc.)

Keep me posted.

 

Best regards,

Rusell 

Turul
Community Member

Hi! Do you have a Chromecast Google TV?