Max West phone can't sign in to Google

[jae8intoo]

I'm attempting to connect to my Google account on a Maxwell's phone and it's saying that it's having a problem connecting to the Google server can't sign in

[maedacortez]

Hi jae8intoo,

Thanks for reaching out. I understand that you're having trouble signing into the Google Home app. I'm happy to help!

To better understand the situation, please answer the following questions:

1. Is this the first time you've tried to sign in to the Google Home app on your Max West phone?
2. Have you tried any troubleshooting steps? If so, what were they?
3. Do you have a strong Wi-Fi connection?

I'll be waiting for your response.

Regards,

Manuel