Hi I previously used Google WiFi , now the app does not work, when I go to the Google home app my WiFi is not found , there's no option , I've tried to add a new device but it doesn't find it .
My WiFi does work , I'm simply trying to access the settings to create a guest network, bit I can't find the WiFi so cannot edit it.
Hi, Josh1 and rvj.
Sorry about the issues you're having with your WiFi setups and the Home app. I'm sure that's quite frustrating, especially when things were working fine previously. Let's take a look at the issue and get this fixed for the both of you.
I do have some questions that might help us out.
Here are the steps for importing your network into Home. You do start with adding a device, but you need to select to import a network rather than set up a new device.
If this is the process you're using and it's still not working, let me know and we can take more steps. Thanks.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.