Offline on my phone HOME APP!

[Rivertoms]

Can't see anything, on my Google  nest Camara,  says offline  on my android  phone/HOME APP.

[MplsCustomer]

@Rivertoms 

I think you are saying that your Google Nest camera (which kind?) shows offline in the Google Home app on your android phone. Are you able to go to the home.google.com website on a computer? If so, does your camera show offline there too? Does the LED status light on your camera show as green or something else?

[janthadeus]

Hi folks,

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need more help.

I appreciate the help, MplsCustomer.

Thanks,

JT

[janthadeus]

Hey Rivertoms,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best, 
JT