Roku not connecting to Home App

[Joyfulmejt]

Roku will not register to Google home despite unlinking and relinking, re-setting all setting, checking and reconnecting WiFi. Google home recognizes the device, but will not link the device to a room in the home app. HELP. No answers on this forum have worked.

[Alex_S]

Hi Joyfulmejt,

Thanks for posting—let's get this sorted out. Are you getting any messages when linking your Roku device to the Google Home app? Which part of the linking process are you exactly having issues with? Is there another phone or tablet you can use for the initial setup? If yes, try to use the other device. Install the Google Home app > Login your account > Link Roku.

Let me know how it goes.

Regards,
Alex