Trying to link my lg thinq to google home

[Willah]

 if anyone has any suggestions.

I've done the following trouble shooting and am still unable to link.

1. reset all devices and account (new passwords)

2. Removed tv from lg thinq app and re added

[jquerijero]

LG ThinQ TV is probably the first TV to ever require a 4-year degree to be able to set it up. Joking aside try this;

1. Set Turn on via WiFi on your TV
- Settings ->All Settings -> General -> Devices -> External Devices -> TV on With Mobile

2. On LG ThinQ app run Set to use Smart Speaker (this one is easy to accidentally skip on initial TV setup because it looks as if they are going to sell you their smart speaker, which obviously I don't want)
- 3 lines on upper left corner -> Device Settings -> Select your device -> Set to use Smart Speaker

3. You can try linking ThinQ again in Google Home. There is also a link to Voice Assistant in ThinQ app.

- 3 lines on upper left corner -> gear icon on upper right corner -> Voice Assistant  

NOTE: Only On/Off is available when successfully linked. Google Home doesn't display any fancy remote control app.

[Azarco]

Hey there,

Thanks for the suggested steps, jquerijero!

Willah, checking back in if you had the chance to try the troubleshooting above. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best,

Alex

[Princesss]

Hi there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess