Unlink Syska Smart home from Google Home

[itsmevsp]

Unabale to unlink Syska Smart home from Google Home. Syska WiFi light shows not responding in Google home app. There is no option to unlink as well when I go to settings. The same device is perfectly working with Syska home app

[Azarco]

Hey itsmevsp,

We're sorry for the trouble this may have caused you — let's see what's going on.

Try unlinking your Syska Smart Home account using these steps:

1. Open the Google Home app.
2. Select your light > Settings > Unlink (Home Automation Partner) > Unlink.

If you'll get the same results, try reinstalling your Google Home app. Make sure your phone, Google Home and Syska Smart Home devices are connected to the same network and within 15-20 feet of your router. Once done, try saying "OK Google, sync my devices".

Let us know how it goes.

Best,

Alex

[Azarco]

Hello there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Alex

[Azarco]

Hi itsmevsp,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Thanks,

Alex