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Who is the Owner of not me?

PMWiggi
Community Member

I'm trying to set the sensitivity on my devices in my Google home app. I didn't know which upgrade changed them anyway! I keep getting a message that only the owner can change the setting. I'm the only one on the account!! What gives? These devices are driving me crazy; they really don't work well, sync, or do what I ask hardly ever!!!

What now? 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@PMWiggi 

I think this should only happen if you inadvertently logged onto the Google Home app with a different Google Account than the one you used to set up your Google Nest devices.

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

 

I appreciate your help, @MplsCustomer

 

@PMWiggi, thanks for reaching out. I'm checking in to see if you were able to verify the suggestion that MplsCustomer provided. I want to make sure everything is covered on your end, so let me know if you still need help.

 

Best,

Lovely

LovelyM
Community Specialist
Community Specialist

Hi PMWiggi,

Checking in should you have any concerns or questions you need help with. Let us know by replying to this thread. 

Sincerely,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey there PMWiggi, 

Due to inactivity, I'll go ahead and lock this thread in the next 24 hours. I'd be glad to help you further, so if you still need assistance, feel free to start a new thread.

Thanks, 
Lovely