Your light isn’t changing the color

[Anonymous]

Hello, this is Jessa Parfet. So, I tried changing the lights this evening at 5 or 6 PM but the lights are offline since 6 pm was hit 

Does anyone know what to do?

[Guarcax]

Hi @Anonymous!

Thanks for posting in the community.
I’m sorry for the inconveniences that you’ve been experiencing with your smart bulb lights. I understand that you were unable to control the color of your lights due to them being offline. I'd like to know if you still need assistance in this case.

I’ll be waiting for your response.

Regards,

Daniel.